Workspace setup

Invite your team, understand seats, and see what a free workspace includes.

A workspace is created automatically the first time you sign in — there's no setup step to complete before you can capture and file a report.

What the free plan includes

  • 25 reports a month, no card required
  • 5 seats
  • Every integration — Jira, GitHub, Linear, ClickUp, Notion, Slack — none of them is a paid-tier feature
  • Screenshots with annotation and blur, and screen recording (5 recordings a month, up to 60 seconds each)
  • Shareable report links and copy-as-markdown

When a workspace hits its monthly report limit, new captures pause until the 1st of the next month. Nothing is deleted — every report already filed stays readable, and shared links keep working.

Roles

RoleCan doUses a seat
AdminEverything a Member can, plus manage members, integrations and workspace settingsYes
MemberCapture, file, and triage reportsYes
ViewerRead reports and commentNo

Viewers are free specifically so a workspace doesn't have to ration read access — a manager, a support lead, or a stakeholder who only ever needs to see a report never counts against the seat limit.

Inviting your team

From Settings → People → Add member, enter an email and a role. BugCapture doesn't send the invitation email itself — it gives you a link to share however your team normally shares things (Slack, email, whatever). The link is reusable, so it works for onboarding a batch of people at once, and a new one can be minted at any time if the old one needs to be revoked.

If a workspace is out of seats, the invite dialog says so and offers the free alternative directly: invite them as a Viewer, or upgrade.

The Members table — who's joined, who's invited, and their role.The Members table — who's joined, who's invited, and their role.

Upgrading

The Team plan raises the monthly limit to 500 reports and removes the seat cap, and adds AI agent access via the MCP server, longer recordings (100 minutes a month, up to 3 minutes each), and screenshots that don't expire while you're subscribed. Business removes the report limit entirely. See the pricing section for current rates.

Cancelling doesn't require any action — nothing auto-renews, no card is stored, and a payment buys one period. When it ends, the workspace returns to the free plan; every report you already filed stays exactly as it was.