Between you and Anil Kumar Singh, trading as BugCapture ("we", "us"), governing your use of the BugCapture service. Effective 20 July 2026.
By creating an account you accept these terms.
1. What BugCapture is
A browser extension and web dashboard for capturing bug reports — a screenshot plus the technical context around it — and filing them into your issue tracker.
2. Your account
You must be 16 or older and give an accurate email address. You are responsible for what happens under your account, including anyone you invite to your workspace.
One person, one account. Don't share sign-in credentials — invite people to the workspace instead.
3. Plans and payment
| Plan | Price | Includes |
|---|---|---|
| Free | Free | 20 reports for the lifetime of your account, 2 reporters per workspace, unlimited viewers, 1 integration |
| Team | ₹499 per reporter / month in India US$9 per reporter / month elsewhere | Up to 500 reports per workspace per calendar month, unlimited reporters, unlimited viewers, all integrations. Web capture only. |
Launch pricing. ₹499 / US$9 is a launch price; the regular price is ₹799 per reporter / month in India and US$15 elsewhere. We may end launch pricing for new subscriptions at any time. A price change never affects a period you have already paid for — it applies from your next renewal, and we tell you before it does.
A reporter is anyone in your workspace whose role lets them create reports (admins and members). Viewers are free on every plan, in any number — they can read every report in the workspace but cannot create, edit or delete anything. You are billed for the reporters in your workspace, and changing someone's role changes what your next invoice counts.
Which price applies is determined by your billing country. Taxes (GST where applicable) are charged in addition where the law requires it.
Enterprise is not available yet. Where the site mentions it, it describes planned work, not something you can buy or rely on.
Mobile app capture is not part of any plan. The Free and Team plans cover capture from a web browser. Capture from inside a mobile app is sold separately and arranged with us directly — no plan entitles you to it, and nothing on the site should be read as including it.
About the free limit: 20 reports is a lifetime total for your account, across every workspace. It does not reset monthly. Deleting reports does not free up allowance — the counter only ever goes up. This is deliberate, so a trial cannot be extended indefinitely.
About the Team limit: 500 reports per calendar month applies to each workspace, not to each person — everyone in a workspace draws from the same allowance, so five reporters share 500 rather than having 500 each. It resets at the start of each calendar month (UTC), and unused reports do not carry over. Deleting reports does not free up allowance within the same month. Your current usage is shown on your Billing page so you can see it before you reach it. If you need more, contact us and we will raise it — the limit exists to stop automated misuse, not to stop you working.
How you buy and pay
In the product. A workspace admin opens Settings → Billing and pays by card or UPI. Payments are processed by Razorpay; we never see or store your card details. The price is calculated from the number of reporters in your workspace at the moment you buy — the amount is always shown before you pay.
Only a workspace admin can buy. Other members are shown who to ask.
By invoice. If you would rather pay by bank transfer, email qatoolshub@gmail.com with your workspace name and how many members you need, and we will reply with an invoice. We never ask for card details by email, and you should never send them.
- Team is enabled on your workspace as soon as the payment clears
- Nothing renews automatically. No card is stored and no recurring charge is ever set up. A payment buys one period; when it ends, the workspace returns to the Free plan on its own
- We may remind you before a period ends, but you are never charged without starting a new payment yourself
Because nothing auto-renews, there is nothing to cancel. To stop, simply don't pay again — or tell us, and we'll stop sending reminders.
What happens when a paid period ends. The workspace returns to Free. Your reports are not deleted and your data is not touched. The free limits apply again: new captures stop once you are over the 20-report account limit, and workspaces over 2 members keep their members but cannot add more. Pay an invoice and full access resumes immediately.
Refunds: if BugCapture doesn't work for you, email us within 14 days of a payment and we'll refund it in full. After that we refund the unused part of a period at our discretion. Duplicate charges, and charges where the plan never activated, are refunded whenever they happened. The full policy — including how to ask and how long it takes — is in Refunds and Cancellations.
Prices can change with 30 days' notice. A change never affects a period you have already paid for.
4. What you may not do
- Capture pages you have no right to test
- Use it to collect personal data about people without a lawful basis
- Resell or white-label it without a written agreement
- Attempt to break, overload or gain unauthorised access to the service, or to another customer's data
- Upload malware, or content that is illegal where you or we are
We may suspend an account that does these things. Where we reasonably can, we'll tell you first.
5. Your data
You own your bug reports and everything in them. We store and process them to run the service and for nothing else — we do not sell them, mine them, or train models on them.
How data is handled is set out in the Privacy Policy, which forms part of these terms.
You are responsible for what you capture. BugCapture collects whatever is on the page you point it at. If that page holds someone else's personal data, you are the one who decided to collect it, and you need a lawful basis for doing so. Storage, cookies and network bodies are off by default and a blocked-sites list is provided; use them.
Deletion: delete reports at any time. To remove an account entirely, email qatoolshub@gmail.com and we will action it within 30 days.
Retention: we do not automatically delete anything today. Your data stays until you remove it.
6. Integrations
Connecting Jira, GitHub or ClickUp means giving us a credential to act on your behalf. We store it where no browser can read it and use it only to do what you asked.
Those services are not ours. We aren't responsible for their availability, their pricing, or what they do with data once you file an issue there.
7. Availability, plainly stated
BugCapture is run by a very small team and is provided on a best-effort basis. There is no uptime guarantee and no service credit.
We aim to keep it running and to fix problems quickly, but there may be periods — including extended ones — where support is slow or the service is unavailable. If that is unacceptable for your use, please don't rely on BugCapture for business-critical work.
Your bug reports are stored in Google Cloud with its durability guarantees, but keep your own copies of anything you cannot afford to lose. You can export a report at any time.
8. No warranty
The service is provided "as is". We do not warrant that it will be uninterrupted, error-free, or that captured evidence will be complete or accurate for any particular purpose.
In particular, automatic redaction is best-effort pattern matching and cannot be relied on to remove sensitive data. Do not treat it as a compliance control.
9. Limitation of liability
To the maximum extent the law allows, our total liability for any claim relating to BugCapture is limited to the amount you paid us in the 12 months before the claim arose — and if you are on the free plan, to nothing.
We are not liable for indirect or consequential loss: lost profits, lost data, lost business, or the cost of substitute services.
Nothing here excludes liability that cannot lawfully be excluded.
10. Ending the agreement
You may stop at any time by not paying the next invoice, or by deleting your account outright.
We may terminate if you materially breach these terms, or with 30 days' notice for any reason — in which case we refund the unused part of anything you have paid.
On termination you can export your data for 30 days, after which we may delete it.
11. Changes to these terms
We may update these terms. Material changes are announced by email to workspace admins at least 30 days beforehand. Continuing to use BugCapture after that means you accept them; if you don't, cancel and we'll refund the unused period.
12. Law
Governed by the laws of India, whose courts have exclusive jurisdiction.
13. Contact
qatoolshub@gmail.com · Anil Kumar Singh, trading as BugCapture